What We Do

M-zawadi provides you with a platform to reward your customers differently. We develop customer centric loyalty programs and other digital solutions that do not just help you reward your customers, but also understand them beyond transactions.

Customized Loyalty Programs
Bespoke mobile based reward programs for rewarding Distributors, Wholesalers, Retailers, Stockists, Agents, Sales Personnel, Merchandisers and Consumers, anchored on the Blue Ocean Strategy.

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Digital Promotion Tools
Digital Coupons, automated cash back and digital promotion vouchers to automate promotions, reduce the cost of running promotions, reduce the time spent in promotion planning, track ROI and gather data on participation. Applicable in both Modern and General Trade.

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Digital Vouchers Platform
An e-vouchers platform to incentivize customers and staff either on special occasions, whenever a milestone is achieved etc. Moves you away from physical vouchers attached to only one redemption point to digital vouchers redeemable across over 700,000 outlets countrywide.

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Customer Engagement Tools
Customer engagement on digital channels, SMS or email from a single platform, to make it easier and convenient for brands to do targeted communication and create excitement around engagement.

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Route to Market & Sales Force Automation
Digital tools to help in maximizing on value chain potential especially for Manufacturers and FMCGs, automate the product ordering process and have product movement visibility across the value chains. Sales Force Automation tools to track activity of sales personnel on the ground.

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Training and Consultancy
Consultancy and Training in staff development, understanding and nurturing talent, identifying gaps in staff or business processes and practices, growth strategy interrogation as well as controlling expenditure while sustaining profitability.

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Numbers Tell a Story

700K

Redemption Outlets

We have built largest ecosystem of redemption partners across 47 counties.
5M

Beneficiaries

Over 5 million clients have been rewarded through our platform.
 
 

Over 700,000 redemption outlets in Kenya to make your customer experience enviable.

 

ACQUIRE

The cost of customer acquisition is more than 5 times the cost of retention, and this is not about to reduce in the current world of business. With M-zawadi, we help you reduce that cost by leveraging on referral programs to grow your customer base at minimal costs.

ENGAGE

Engage your clients sits at the convergence of loyalty and experience, delivering against demanding member expectations and business objectives. With M-Zawadi, you don’t only engage, you interact and learn your clients.

 

REWARD

We don’t give you a software, we give your company a solution that  turns a round your  business and helps you create dynamic & experiential  rewards.



 

RETAIN

Increasing customer lifetime value, rewarding loyalty, motivating most loyal customers will reduce your business’s customer acquisition coast by huge Margins. Blue ocean strategy is what our M-Zawadi strategy helps you achieve.

 

Our Clients

Let's Begin Today

 

We develop customer centric loyalty programs and other digital solutions that do not just help you reward your customers, but also understand them beyond transactions.

 

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