About Mzawadi


Mzawadi loyalty program  represents the value driven business solutions.We follow our values of 'walking with you" to ensure you are successful. The best brands strive to combine physical, emotional, and logical elements into one exceptional customer (and employee) experience that you value as much as they do. Our vision is to enable businesses realize those dreams through loyalty .


M-zawadi loyalty program has  staff who care a lot more about getting it done, and the relationships we build. As a result, our team are a primary reason our clients would recommend M-Zawadi to others. Our collaborative working style emphasizes teamwork, trust, and putting our clients on the forefront. We have a passion for our clients' true results and a pragmatic drive for action while also giving 24-7 support to our technology partners.

We are not just a technology company,  we are a business solutions company with the niche to assist your business redefine their strategy, implement and make it successful.Our company holds your team by hand and help them achieve their loyalty objectives .

Mzawadi team


Mzawadi loyalty program delivers full online, in-store, and app-based loyalty functionality to help engage customers .We have worked with the best and delivered what we promised with reliability and efficiency .We are not just a technology Company but a business consultancy firm with expertise in business solutions .We therefore give you business solutions  powered by technology and continuously assist your team make your objectives work.

By anchoring our strategy on blue ocean strategy, we target to get you out of the competition and chat your own client experience .Define your competition and stop competing with everybody .This strategy doesn't only define our approach but summarizes our unique approach to getting everybody on board.

Our work has made us a leader in the industry by  dominating such industries as Insurance, FMCGs, manufacturing ,hospitality and retail .This companies have trusted our loyalty programme and made us one of the most diverse programme in East Africa.In short, we never stop until you succeed.


Mzawadi loyalty program focuses in humanizing  customer experience .We believe that customer loyalty should go beyond transaction and should involve a journey that starts when a client steps into our business to when he goes home, his lifestyle, his family  to when he needs us most .In that sense, each of us should be  completely empowered to stay true to this founding commitment each day and though we may not always be perfect, we do our best to get it right.

We believe in collaboration and partnership as the new innovation.We have redefined collaboration by creating one of the biggest retail network in the country with hundreds of discount partnerships and hundreds of redemption outlets .Such diverse network of collaborators  presents clients with diverse options of rewarding , creating experience and appreciating their clients.


We continue recording great stories on how M-zawadi has transformed industries of various segments

Why your brand cannot afford not to use Coupons

How coupons have transformed loyalty

Live launch of coupons and Cashback for brands