About Mzawadi


The reason we stay loyal to brands is because of their values. The best brands strive to combine physical, emotional, and logical elements into one exceptional customer (and employee) experience that you value as much as they do. Our vision is to enable businesses realize those dreams through loyalty .


M-zawadi has  driven people who care a lot more about getting it done, and the relationships we build. As a result, our team are a primary reason our clients would recommend M-Zawadi to others. Our collaborative working style emphasizes teamwork, trust, and putting our clients on the forefront. We have a passion for our clients' true results and a pragmatic drive for action while also giving 24-7 support to our technology partners.


Our comprehensive Customer Loyalty solution delivers full online, in-store, and app-based loyalty functionality to help engage customers .We have worked with the best and delivered what we promised with reliability and efficiency .We are not just a technology Company but a business consultancy firm with expertise in business solutions .We therefore give you business solutions  powered by technology and continuously assist your team make your objectives work. In short, we never stop until you succeed.


We believe  we need to make our business human.We belief that customer loyalty should go beyond transaction and should involve a journey that starts when a client steps into our business to when he goes home, his lifestyle, his family  to when he needs us most .In that sense, each of us should be  completely empowered to stay true to this founding commitment each day and though we may not always be perfect, we do our best to get it right.


We have diverse clients and partners from spanning different industries in East Africa. Our biggest portfolio is held by the following clients .