We love Experience.

Our passion is listening to clients ideas, thinking through solutions and coming up with customer centric loyalty programs. Most Importantly, we keep it simple.

We listen
Develop
Deliver
Reward your customer

1.Micro and Small Business

Whether your clients are shopping online, Social Media, in brick and mortar stores or through an app, our loyalty plans for micro and Small businesses get your covered. Target: Small retailers, groceries, salons and barber shops, Facebook shops, Spas, small restaurants and hotels, Mama Mboga and any other retail business.

Points for transactions

Free Setup

Free app

Server and hosting

Full loyalty portal

self management

Full access to customer database

Can change loyalty setup -redeem and earn

Own sender ID( client receive custom SMS)

Free bulk SMS platform

Reward Referrals module

Customise for extra features

Can give offer coupons to clients

Clients can redeem corporate coupons

Points for transactions

Free setup

Free Android app

Server and hosting

Full loyalty portal

self management

Full access to customer database

Can change loyalty setup -redeem and earn

Own sender ID( client receive custom SMS)

Free bulk SMS platform

Reward Referrals module

Customize for extra features

Can give offer coupons to clients

Clients can redeem corporate coupons

Points for transactions

Free Setup

Free app

Server and hosting

Full loyalty portal

self management

Full access to customer database

Can change loyalty setup -redeem and earn

Own sender ID( client receive custom SMS)

Free bulk SMS platform

Reward Referrals module

Customise for extra features

Can give offer coupons to clients

Clients can redeem corporate coupons

2.Business Package

Best for small and medium sized businesses that are ready to have a more customized solution .With huge integration flexibility to you POS, its relevant for use by retailers, e-commerce stores, restaurants, tour companies and service companies

We are paid to offer our clients the following

Points awarding

This  package gives your business extensive opportunities of creating incentives for your clients.From classifying your clients based on purchase power e.g Platinum, Gold etc to configuring different earning  and redemption criteria.Have a chance of promoting,clearing a sale or  surprising your clients with double points .The solution fits perfectly to your business strategy .

Analytics

Use Mzawadi loyalty  program to analyze purchase behavior, buying patterns, location stats, product category usage, brand affinity using strong analytical engine and tools to identify customer segment analytics to better understand individual buying behaviors. Easily leverage those insights from within your loyalty dashboard to increase lifetime value and make customers feel like VIPs.

POS intergation

M-zawadi loyalty program seamlessly integrates to your Point of Sale or CRM eliminating any obstacles or neccessity for any extra hardware or software.This flexibility enable your business to stick to their operational process and manage loyalty program with high flexibility and efficiency .

Advertising

Capture customer across all touch points including your stores and online media by sharing  SMS, banners to the mobile app and messaging platforms.Customer mobile number becomes the unique identifier ,helps you convert Facebook Likes to actual recognizable Leads with abilities to have them share your brand and offers across the network.With our superior referral rewarding,you have a chance of creating a self client acquisition channel like no other.

 

White label android app

Mzawadi loyalty gives you option of having your own loyalty android app for clients for almost FREE and ability to use the app for marketing, posting offers and allowing clients to have intuitive communication with your business. This offering also gives your  business a chance to create unique offerings to clients and get customer rating and feedback in real time.

Web based platform

Mzawadi loyalty program gives your business opportunity to fully manage loyalty programme from anywhere using a web based technology.This cloud based technology  gives your endless opportunities of omni-channel platform  ; from registering members, making promotions, analyzing data, settings tiers,customizing incentives,managing profiles to creating experiential rewards.With our plaftorm,you have the most robust loyalty program in the country.

3.ENTERPRISE SOLUTION

Mzawadi loyalty program is blue ocean centered loyalty that data-driven ,experiential and most engagement platform. Create an enterprise loyalty program with the customization, flexibility and stability required by large companies with strategy for differentiation. We have the largest network of incentive options in the region with biggest client base in the following industries
Manufacturing

Creating incentives for your distribution chain and making your channel partners has never been easy.We have crafted a diverse and flexible loyalty program to not only help defining your route to market, but also creating incentives all through your channel partnership and consumers.

Financial Institutions

Gaining customer loyalty becomes a key objective  banking organizations in the world. Customer loyalty defines loyalty as “a deeply held commitment between a bank and its customers' .We have one of the most robust,experiential and dynamic loyalty program in the industry.

Insurance

Mzawadi loyalty takes pride for creating  loyalty program that  will not only help your insurance firm avoid fierce competition, but help your penetrate difficult market segments but create differentiation into your offerings and increase client acquisition like no other.

Retail

Mzawadi loyalty provides a creative suit of solution for major retailers in East africa, from e-commerce stores to brick and mortar stores.We give a solution dynamic enough to work with major ERPs and POS making your retail loyalty diverse.We are in Fuel stations, Supermarkets,e-commerce sites, Hotels,big restaurant chains ,Distributors and major retail businesses

FMCGs

Mzawadi loyalty has developed innovative products withing the FMCG space that range to long-term incentive programms, rebates  to promotional products targeting end/consumers.With those suit of products, we take care of the short-term and long-term marketing strategies of your business.

Other Service industries

We great  experience for creating niche based loyalty programs that target such industries as real estate companies, micro-finance institutions,  B2B loyalty programmes, Football clubs,membership organisations and networks and many more service providers in the region.

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